Terms and conditions

Effective Date: 01/04/2025

Welcome to Tight Drum Stuff — where drummers keep it tight! By shopping (by placing an order) with us at www.tightdrumstuff.com, you agree to the following terms and conditions. We’ve kept it simple, so you know exactly what to expect.

1. Who We Are

Tight Drum Stuff is an online store selling drum tuning keys and other gear for drummers who like to keep things tight — both on and off the kit. Our store is owned and operated by Tight Drum Stuff, based in Amsterdam, The Netherlands.

2. Orders and Payments

  • All prices are listed in [EUR/USD/etc.] and include VAT (where applicable).
  • You can pay securely via iDeal, PayPal, credit card, Visa, Google Pay, Apple Pay.
  • Once you place your order, you’ll get a confirmation email with the details.
  • Orders are processed within [1–5] business days.

3. Shipping

At the moment we only ship in Europe and the UK. Delivery times vary by location but usually take 3-5 business days. We try to ship the next day of your order. Shipping costs are calculated at checkout. Once your order ships, you’ll receive a tracking link if available.

4. Returns and Refunds

Not happy with your order? No stress. You can return unused items within 14 days of delivery. To start a return, just email us at hi@tightdrumstuff.com. Don't forget to mention your order name, reason of return and email. Return shipping costs are on you unless we made a mistake (hey, we’re human). Once we get the item back, we’ll process your refund within 7 days.

5. Warranty

Our products are built to last. If something’s wrong due to a manufacturing defect, get in touch within 30 days and we’ll make it right.

6. Privacy

We respect your privacy. We only use your info to process orders, provide support, and (if you say yes) send you updates or deals. Check our full Privacy Policy for more details.

7. Intellectual Property

All content on this site (text, images, logo, etc.) belongs to Tight Drum Stuff. Please don’t use it without permission — we worked hard on this.

8. Changes to These Terms

We may update these terms from time to time. The latest version will always be available on our site.

9. Questions?

Need help? Reach out to us at hi@tightdrumstuff.com — we’re happy to help.

Founded in 2025 by Wout Arets, who’s been drumming since he was eight and running small businesses since way before it was cool. After years behind the kit (and way too many sketchy keys), Wout took a drumming sabbatical in Lisbon, where the idea hit to build his own drum key. Tight Drum Stuff is the side project that got out of hand—in the best way.